{"id":11284,"date":"2026-03-24T10:15:01","date_gmt":"2026-03-24T10:15:01","guid":{"rendered":"https:\/\/crivit-bikes.com\/?page_id=11284"},"modified":"2026-03-31T06:42:26","modified_gmt":"2026-03-31T06:42:26","slug":"garantie-x-3-y-3","status":"publish","type":"page","link":"https:\/\/crivit-bikes.com\/fr\/garantie-x-3-y-3\/","title":{"rendered":"Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3"},"content":{"rendered":"<section  class='av_textblock_section av-fj8uf-4a229fa215147e4229a42202b2aa04ef '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3<\/h2>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-anusv-46b335bc2dba951d86136cb0c40608fd\">\n#top .hr.av-anusv-46b335bc2dba951d86136cb0c40608fd{\nmargin-top:00px;\nmargin-bottom:30px;\n}\n.hr.av-anusv-46b335bc2dba951d86136cb0c40608fd .hr-inner{\nwidth:50px;\nborder-color:#ff770f;\n}\n<\/style>\n<div  class='hr av-anusv-46b335bc2dba951d86136cb0c40608fd hr-custom  avia-builder-el-1  el_after_av_textblock  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-jhkgb5zw-7eca7095ffbcf3150d11ab200046181a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>1. Garant<\/strong><\/p>\n<p>La garantie (\u00ab garantie commerciale \u00bb) est accord\u00e9e par le fabricant des produits concern\u00e9s, Delta-Sport Handelskontor GmbH, Wragekamp 6, 22397 Hambourg, Allemagne (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab le Fabricant \u00bb).<\/p>\n<p><strong>Contact en cas de recours \u00e0 la garantie :<\/strong><\/p>\n<p>Service client\u00e8le : T\u00e9l. 0800 5435 111, e-mail : deltasport@lidl.de<\/p>\n<p><strong>2. Produits couverts<\/strong><\/p>\n<p>Les pr\u00e9sentes conditions de garantie s\u2019appliquent aux mod\u00e8les <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">X<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">et<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Y<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span>. La garantie s\u2019applique \u00e9galement r\u00e9troactivement aux mod\u00e8les <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">X<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">et<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Y<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span> d\u00e9j\u00e0 achet\u00e9s. La date d\u2019achat respective fait foi.<\/p>\n<p><strong>3. Pi\u00e8ces couvertes par la garantie<\/strong><\/p>\n<p>Il s&rsquo;agit d&rsquo;une garantie exclusivement valable pour certaines pi\u00e8ces des mod\u00e8les mentionn\u00e9s au point 2 ci-dessus. La garantie ne s&rsquo;\u00e9tend pas \u00e0 l&rsquo;ensemble du v\u00e9lo. La garantie couvre exclusivement les d\u00e9fauts de mat\u00e9riaux et de fabrication sur les pi\u00e8ces rigides suivantes : cadre, fourche rigide, guidon, potence et <span data-teams=\"true\">manivelle<\/span>.<\/p>\n<p><strong>4. Dur\u00e9e de la garantie<\/strong><\/p>\n<p>Le fabricant accorde une garantie de 10 ans \u00e0 compter de la date de la premi\u00e8re vente sur les composants mentionn\u00e9s au point 3 ci-dessus.<\/p>\n<p><strong>5. Champ d&rsquo;application g\u00e9ographique<\/strong><\/p>\n<p><span class=\"--l --r container-target\"><span class=\"--l --r bg-blue-50 dark:bg-blue-500 text-unit-target\"><span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">La<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">garantie<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">s&rsquo;applique<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">tous<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">les<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">mod\u00e8les<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">X<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">et<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">CRIVIT<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Urban<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">E<\/span>&#8211;<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Bike<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Y<\/span>.<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">3<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">achet\u00e9s<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">au<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">sein<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">de<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;Union<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">europ\u00e9enne<\/span>, <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">que<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">le<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">client<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">a<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">acquis<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">directement<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">et<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">sans<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">interm\u00e9diaire<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">aupr\u00e8s<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d&rsquo;une<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">entreprise<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">du<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">groupe<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Lidl<\/span> (<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">magasin<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Lidl<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">ou<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">boutique<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">en<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">ligne<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Lidl<\/span>).<\/span><\/span><\/p>\n<p><strong>6. Prestations de garantie<\/strong><\/p>\n<p><span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">En<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">cas<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">de<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">sinistre<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">couvert<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">par<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">la<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">garantie<\/span>, <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">le<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">fabricant<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">r\u00e9parera<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">ou<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">remplacera<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">la<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">pi\u00e8ce<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">concern\u00e9e<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">ses<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">frais<\/span>. Si une pi\u00e8ce n\u2019est plus disponible dans le m\u00eame mod\u00e8le, la m\u00eame taille ou la m\u00eame couleur, le fabricant peut fournir une pi\u00e8ce de rechange \u00e9quivalente. Il n&rsquo;existe aucun droit \u00e0 des pi\u00e8ces de rechange d&rsquo;origine. Dans la mesure o\u00f9 une r\u00e9paration ne peut \u00eatre effectu\u00e9e par le fabricant qu&rsquo;au prix d&rsquo;efforts disproportionn\u00e9s ou est devenue impossible parce qu&rsquo;il n&rsquo;y a plus de pi\u00e8ces de rechange en stock (par exemple en raison de l&rsquo;arr\u00eat de la gamme de produits entre-temps), le fabricant remplacera le v\u00e9lo par un nouveau mod\u00e8le \u00e9quivalent ou remboursera au client le prix d&rsquo;achat correspondant \u00e0 la valeur r\u00e9siduelle du v\u00e9lo. La prestation de garantie se limite \u00e0 la r\u00e9paration, au remplacement ou au remboursement d\u00e9crits ci-dessus. Il n&rsquo;existe aucun autre droit d\u00e9coulant de cette garantie. Les droits l\u00e9gaux, notamment en mati\u00e8re de responsabilit\u00e9 du fait des produits, n&rsquo;en sont pas affect\u00e9s.<\/p>\n<p><strong>7. Conditions d&rsquo;application de la garantie<\/strong><\/p>\n<p>Le droit \u00e0 la garantie n&rsquo;existe que sous les conditions suivantes :<\/p>\n<p>a) La garantie s&rsquo;applique exclusivement \u00e0 l&rsquo;acheteur initial. En cas de revente du v\u00e9lo, le droit \u00e0 la garantie s&rsquo;\u00e9teint.<\/p>\n<p>b) <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">L&rsquo;acheteur<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">doit<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">justifier<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">son<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">achat<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;aide<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d&rsquo;un<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">justificatif<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">appropri\u00e9<\/span>. [<span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Info<\/span> : <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;acheteur<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">peut<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e9ventuellement<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">justifier<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">son<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">achat<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;aide<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d&rsquo;une<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">confirmation<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">de<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">commande<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">combin\u00e9e<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">un<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">relev\u00e9<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">de<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">compte<\/span> ; <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">par<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">cons\u00e9quent<\/span>, <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;exclusion<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">stricte<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">pourrait<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00eatre<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">consid\u00e9r\u00e9e<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">comme<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">un<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d\u00e9savantage<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">disproportionn\u00e9<\/span>.]<\/p>\n<p>c) <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Le<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">v\u00e9lo<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">doit<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">avoir<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">fait<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">l&rsquo;objet<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d&rsquo;un<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">entretien<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">dans<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">un<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">atelier<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">sp\u00e9cialis\u00e9<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">qualifi\u00e9<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">au<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">moins<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">tous<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">les<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">24<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">mois<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">\u00e0<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">compter<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">de<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">la<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">date<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">d&rsquo;achat<\/span>. La preuve doit \u00eatre apport\u00e9e au moyen des justificatifs d&rsquo;entretien correspondants.<\/p>\n<p><strong>8. Exclusions<\/strong><\/p>\n<p>La garantie ne couvre pas :<\/p>\n<p>a) Les traces normales d&rsquo;usure et de d\u00e9t\u00e9rioration<\/p>\n<p>b) Les pi\u00e8ces d&rsquo;usure, notamment les cha\u00eenes, les pneus, les jantes, plaquettes de frein, c\u00e2bles de frein, poign\u00e9es, moyeux, jeu de direction, bo\u00eetier de p\u00e9dalier, LED, dynamos, batterie, phare, feu arri\u00e8re \u00e0 LED, p\u00e9dales<\/p>\n<p>c) Les dommages r\u00e9sultant de chutes ou d&rsquo;accidents<\/p>\n<p>d) Les dommages dus \u00e0 une utilisation inappropri\u00e9e, par exemple le freestyle, les figures acrobatiques ou toute autre sollicitation excessive<\/p>\n<p>e) Dommages r\u00e9sultant d&rsquo;un manque d&rsquo;entretien ou d&rsquo;une maintenance insuffisante<\/p>\n<p>f) Dommages caus\u00e9s par des r\u00e9parations effectu\u00e9es de mani\u00e8re inappropri\u00e9e<\/p>\n<p>g) Modifications apport\u00e9es \u00e0 la construction d&rsquo;origine ainsi que le montage de pi\u00e8ces non destin\u00e9es au mod\u00e8le concern\u00e9<\/p>\n<p>h) V\u00e9los dont le num\u00e9ro de cadre a \u00e9t\u00e9 modifi\u00e9, supprim\u00e9 ou rendu illisible<\/p>\n<p>i) Dommages \u00e0 la peinture<\/p>\n<p><strong>9. Mise en \u0153uvre de la garantie<\/strong><\/p>\n<p>Pour faire valoir un droit \u00e0 la garantie, veuillez contacter notre service client\u00e8le aux coordonn\u00e9es indiqu\u00e9es ci-dessus. Veuillez vous munir des documents suivants : la preuve d&rsquo;achat originale, les justificatifs des entretiens effectu\u00e9s et des photos ou vid\u00e9os sur lesquelles le dommage est clairement visible.<\/p>\n<p><strong>10. Pas de prolongation de la dur\u00e9e de garantie<\/strong><\/p>\n<p>Le recours \u00e0 la garantie n&rsquo;entra\u00eene ni une prolongation ni un nouveau d\u00e9part de la dur\u00e9e de garantie.<\/p>\n<p><strong>11. Droits de garantie l\u00e9gaux<\/strong><\/p>\n<p>Cette garantie est une prestation volontaire du fabricant. <strong>Vos droits de garantie l\u00e9gaux \u00e0 l&rsquo;\u00e9gard du vendeur concern\u00e9 ne sont ni limit\u00e9s ni affect\u00e9s par cette garantie. Ces droits existent ind\u00e9pendamment de la garantie et peuvent \u00eatre exerc\u00e9s gratuitement.<\/strong><\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mn4ft4pz-0b54806b5ba11bc25f201fe5899a2898\">\n#top .hr.hr-invisible.av-mn4ft4pz-0b54806b5ba11bc25f201fe5899a2898{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mn4ft4pz-0b54806b5ba11bc25f201fe5899a2898 hr-invisible  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mn4fri7c-84fe4120cc741e7785199c5ba651b8da\">\n.av_textblock_section.av-mn4fri7c-84fe4120cc741e7785199c5ba651b8da{\nbackground-color:#d1d1d1;\n}\n#top .av_textblock_section.av-mn4fri7c-84fe4120cc741e7785199c5ba651b8da .avia_textblock{\npadding:10px 10px 10px 10px;\n}\n<\/style>\n<section  class='av_textblock_section av-mn4fri7c-84fe4120cc741e7785199c5ba651b8da '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le consommateur dispose d&rsquo;un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9livrance du bien pour obtenir la mise en \u0153uvre de la garantie l\u00e9gale de conformit\u00e9 en cas d&rsquo;apparition d&rsquo;un d\u00e9faut de conformit\u00e9. Durant ce d\u00e9lai, le consommateur n&rsquo;est tenu d&rsquo;\u00e9tablir que l&rsquo;existence du d\u00e9faut de conformit\u00e9 et non la date d&rsquo;apparition de celui-ci.<\/p>\n<p>Lorsque le contrat de vente du bien pr\u00e9voit la fourniture d&rsquo;un contenu num\u00e9rique ou d&rsquo;un service num\u00e9rique de mani\u00e8re continue pendant une dur\u00e9e sup\u00e9rieure \u00e0 deux ans, la garantie l\u00e9gale est applicable \u00e0 ce contenu num\u00e9rique ou ce service num\u00e9rique tout au long de la p\u00e9riode de fourniture pr\u00e9vue. Durant ce d\u00e9lai, le consommateur n&rsquo;est tenu d&rsquo;\u00e9tablir que l&rsquo;existence du d\u00e9faut de conformit\u00e9 affectant le contenu num\u00e9rique ou le service num\u00e9rique et non la date d&rsquo;apparition de celui-ci.<\/p>\n<p>La garantie l\u00e9gale de conformit\u00e9 emporte obligation pour le professionnel, le cas \u00e9ch\u00e9ant, de fournir toutes les mises \u00e0 jour n\u00e9cessaires au maintien de la conformit\u00e9 du bien.<\/p>\n<p>La garantie l\u00e9gale de conformit\u00e9 donne au consommateur droit \u00e0 la r\u00e9paration ou au remplacement du bien dans un d\u00e9lai de trente jours suivant sa demande, sans frais et sans inconv\u00e9nient majeur pour lui.<\/p>\n<p>Si le bien est r\u00e9par\u00e9 dans le cadre de la garantie l\u00e9gale de conformit\u00e9, le consommateur b\u00e9n\u00e9ficie d&rsquo;une extension de six mois de la garantie initiale.<\/p>\n<p>Si le consommateur demande la r\u00e9paration du bien, mais que le vendeur impose le remplacement, la garantie l\u00e9gale de conformit\u00e9 est renouvel\u00e9e pour une p\u00e9riode de deux ans \u00e0 compter de la date de remplacement du bien.<\/p>\n<p>Le consommateur peut obtenir une r\u00e9duction du prix d&rsquo;achat en conservant le bien ou mettre fin au contrat en se faisant rembourser int\u00e9gralement contre restitution du bien, si :<\/p>\n<p>1\u00b0 Le professionnel refuse de r\u00e9parer ou de remplacer le bien ;<\/p>\n<p>2\u00b0 La r\u00e9paration ou le remplacement du bien intervient apr\u00e8s un d\u00e9lai de trente jours ;<\/p>\n<p>3\u00b0 La r\u00e9paration ou le remplacement du bien occasionne un inconv\u00e9nient majeur pour le consommateur, notamment lorsque le consommateur supporte d\u00e9finitivement les frais de reprise ou d&rsquo;enl\u00e8vement du bien non conforme, ou s&rsquo;il supporte les frais d&rsquo;installation du bien r\u00e9par\u00e9 ou de remplacement ;<\/p>\n<p>4\u00b0 La non-conformit\u00e9 du bien persiste en d\u00e9pit de la tentative de mise en conformit\u00e9 du vendeur rest\u00e9e infructueuse.<\/p>\n<p>Le consommateur a \u00e9galement droit \u00e0 une r\u00e9duction du prix du bien ou \u00e0 la r\u00e9solution du contrat lorsque le d\u00e9faut de conformit\u00e9 est si grave qu&rsquo;il justifie que la r\u00e9duction du prix ou la r\u00e9solution du contrat soit imm\u00e9diate. Le consommateur n&rsquo;est alors pas tenu de demander la r\u00e9paration ou le remplacement du bien au pr\u00e9alable.<\/p>\n<p>Le consommateur n&rsquo;a pas droit \u00e0 la r\u00e9solution de la vente si le d\u00e9faut de conformit\u00e9 est mineur.<\/p>\n<p>Toute p\u00e9riode d&rsquo;immobilisation du bien en vue de sa r\u00e9paration ou de son remplacement suspend la garantie qui restait \u00e0 courir jusqu&rsquo;\u00e0 la d\u00e9livrance du bien remis en \u00e9tat.<\/p>\n<p>Les droits mentionn\u00e9s ci-dessus r\u00e9sultent de l&rsquo;application des articles <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&amp;idArticle=LEGIARTI000032221265&amp;dateTexte=&amp;categorieLien=cid\">L. 217-1<\/a> \u00e0 L. 217-32 du code de la consommation.<\/p>\n<p>Le vendeur qui fait obstacle de mauvaise foi \u00e0 la mise en \u0153uvre de la garantie l\u00e9gale de conformit\u00e9 encourt une amende civile d&rsquo;un montant maximal de 300 000 euros, qui peut \u00eatre port\u00e9 jusqu&rsquo;\u00e0 10 % du chiffre d&rsquo;affaires moyen annuel (<a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&amp;idArticle=LEGIARTI000032221791&amp;dateTexte=&amp;categorieLien=cid\">article L. 241-5 du code de la consommation<\/a>).<\/p>\n<p>Le consommateur b\u00e9n\u00e9ficie \u00e9galement de la garantie l\u00e9gale des vices cach\u00e9s en application des <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006070721&amp;idArticle=LEGIARTI000006441924&amp;dateTexte=&amp;categorieLien=cid\">articles 1641 \u00e0 1649 du code civil<\/a>, pendant une dur\u00e9e de deux ans \u00e0 compter de la d\u00e9couverte du d\u00e9faut. Cette garantie donne droit \u00e0 une r\u00e9duction de prix si le bien est conserv\u00e9 ou \u00e0 un remboursement int\u00e9gral contre restitution du bien.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ueayl0-b6d048f9469827c974613d8315336b3b\">\n#top .hr.hr-invisible.av-ueayl0-b6d048f9469827c974613d8315336b3b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ueayl0-b6d048f9469827c974613d8315336b3b hr-invisible  avia-builder-el-5  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11284","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Crivit Bikes - Serviceseite - Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crivit-bikes.com\/fr\/garantie-x-3-y-3\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crivit Bikes - Serviceseite - Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3\" \/>\n<meta property=\"og:url\" content=\"https:\/\/crivit-bikes.com\/fr\/garantie-x-3-y-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Crivit Bikes - Serviceseite\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-31T06:42:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/crivit-bikes.com\/wp-content\/uploads\/413889_EBikeMale_Seitanansicht.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1980\" \/>\n\t<meta property=\"og:image:height\" content=\"1271\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/garantie-x-3-y-3\\\/\",\"url\":\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/garantie-x-3-y-3\\\/\",\"name\":\"Crivit Bikes - Serviceseite - Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/crivit-bikes.com\\\/#website\"},\"datePublished\":\"2026-03-24T10:15:01+00:00\",\"dateModified\":\"2026-03-31T06:42:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/garantie-x-3-y-3\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/garantie-x-3-y-3\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/garantie-x-3-y-3\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/crivit-bikes.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions de garantie des v\u00e9los \u00e9lectriques Crivit Urban X.3 et Y.3\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/crivit-bikes.com\\\/#website\",\"url\":\"https:\\\/\\\/crivit-bikes.com\\\/\",\"name\":\"CRIVIT E-Bikes \u2013 Abenteuer auf zwei R\u00e4dern\",\"description\":\"Erlebe grenzenlose Freiheit: Ob Alltag, Einkauf oder Offroad-Tour \u2013 mit hochwertigen Komponenten und zeitlosem Design ziehst du alle Blicke auf dich. 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